Public Access – leveraging the opportunities

Those barristers and chambers that have already embraced the concept of public access (PA) have done so mainly because they have organised themselves effectively with targeted marketing and by developing user-friendly and efficient processes but also, more importantly, by delivering high standards of client care. However, they still represent a minority of self-employed barristers. Fully leveraging the opportunities provided by…

Public Access – the opportunity

Private and commercial clients have been able to instruct barristers directly through Public Access since 2004.  However, in 2014, chambers are still only achieving, on average, public access work turnover levels of between 5 and 10%.  Most of that work is actually generated through individual effort rather than from coordinated chambers or team activities. We recognise that public access may…

Performance Management – its role in effective cash management?

Effective cash management for law firms continues to be hugely important moving forward. However, do enough of our solicitors and legal advisers proactively manage these processes as a key and integral part of their daily work? Simply instructing intelligent, busy and stressed out people to do yet one more task is unlikely to achieve much, especially if they have insufficient…